
Reviews
Testimonials That Speak Volumes
Al Clements Shares His Experience
Insights From Our Happy Customers
- We love True Force! Chris and Matt were professional and kept us informed throughout the process, and had the job done fast but thorough. It is a plus it is veteran owned especially since we are a military family. Cannot recommend them enough!read moreread lessMeghan Whaley1/06/2025We love True Force! Chris and Matt were professional and kept us informed throughout the process, and had the job done fast but thorough. It is a plus it is veteran owned especially since we are a military family. Cannot recommend them enough!read moreread lessMeghan Whaley1/06/2025Matt and the True Force crew really helped us out following extensive roof damage on our home from hurricane Helene. They quickly tarped the roof to prevent further water damage and promptly reroofed our house and replaced all the damaged soffit and gutters. Excellent job!read moreread lessMark Ely1/07/2025Fantastic company. Communicated very well with the scheduling and every step of the way. The project lead at the job site would call me with updates as I was not able to there, which was very helpful. 10/10 would recommend.read moreread lessIan Carlo Hernandez1/06/2025I recently had my roof redone by True Force Roofing, and I couldn't be more impressed with the entire process and outcome. I was stressed about embarking on this journey due to how busy my work and personal schedules are. Derek King, the owner, is an exceptional professional—his meticulous, process-oriented approach and attention to detail set this company apart from everyone I interviewed. I learned that Derek is a veteran and aircraft technician, which made my ears perk up. Aircraft technicians are audited every time they turn a screw, so I was relieved by learning this. Derek’s commitment to doing things "by the book" was evident throughout the project. Special shoutout to Axel, the crew chief, who was equally professional and ensured that the execution on-site was flawless. The team also made the entire process seamless by helping me find excellent financing options, which was a huge relief. They are always available to communicate and promptly address any questions or concerns, making me feel confident and informed at every step. If you're looking for a roofing company in Gainesville, FL, that prioritizes quality, integrity, and professionalism, True Force Roofing is the one to call. Derek runs a tight ship and their dedication to excellence shows in every aspect of their work. Highly recommended!read moreread lessWilliam1/06/2025Love this company, I have used them on two roofs so far and both went incredibly smooth. Easy to schedule, very communicative, great finished product. 10/10read moreread lessHeyItsCrouton1/08/2025Our experience with True Force has been nothing but amazing! The entire team was prompt and the work was superior. TF completed our roof 3 months ago. In the strong winds Monday our facia came off. I quickly called and spoke with Christina and she got me in touch with Chris. He explained that they don’t mess with that when they put the new roof on. I was starting to panic because I didn’t know what to do but before I could even say anything he said they were going to come take care of it for us. Dalton had his team out the next morning and quickly got it repaired. I can’t thank True Force enough especially for their outstanding customer service.read moreread lessMegan Floyd1/08/2025My rep, Jay, was very professional and did not hesitate to answer any questions or address any concerns.read moreread lessrhonda miller1/08/2025Love this company, I have used them on two roofs so far and both went incredibly smooth. Easy to schedule, very communicative, great finished product. 10/10read moreread lessHeyItsCrouton1/08/2025Our experience with True Force has been nothing but amazing! The entire team was prompt and the work was superior. TF completed our roof 3 months ago. In the strong winds Monday our facia came off. I quickly called and spoke with Christina and she got me in touch with Chris. He explained that they don’t mess with that when they put the new roof on. I was starting to panic because I didn’t know what to do but before I could even say anything he said they were going to come take care of it for us. Dalton had his team out the next morning and quickly got it repaired. I can’t thank True Force enough especially for their outstanding customer service.read moreread lessMegan Floyd1/08/2025Recently had True Force do repairs on rotten trim on our SECOND story. Chazz was a gentleman very polite. He let us know when they were done discussed all the steps of repair as well as material ordered but did not need. He stated we would get an updated invoice with the adjustments. My husband and I invited him in to discuss all he was so sweet he took his shoes off to come in. Now that shows respect. The other two gentlemen we didn't talk with but They Got the Job Done. Blew off debris and cleaned up. Chazz may be young but he seems responsible and is a huge asset to TRUE FORCE. THANK YOU. Also...Justin Odum did an excellent job giving us a detail estimate very polite and always followed up with us. We will recommend your company to others.read moreread lessCindy Cox1/10/2025I felt the need to update my review: Two weeks after submitting the final payment (confirmed via receipt and successful withdrawal from my bank the following day), I received a text from the owner threatening a lien on my home! He did not check his own records before hitting me with this threat, instead, he just assumed we had not paid. After sending proof of payment, he responded admitting he “spoke out of turn”. All in all, the experience was very poor, to say the least. The salesman was wonderful. Hence why we referred him to a neighbor (which became a successful job for them), however we didn’t receive so much as a “Thank You” from any of the True Force employees. The work wasn’t TERRIBLE… On the second day of work, the workers arrived and were on my roof before 5:30am! To some that might be convenient, but to someone who had to be to work that day, I was not planning on being up with barking dogs that early in the morning. After work was completed, I pointed out that all of the drip edge on the entire house was uneven, they came out to replace it, scratching a ton of paint off my fascia, and leaving gaps at MOST of the joints, and did not clean them up after themselves after the replacement and still left some pieces uneven (they are still uneven to this day). Approximately two weeks after the replacement, I was contacted by the owner requesting payment. I advised him that I was not only was waiting for a response in regards to the uneven drip edge, but I would have to still wait for the insurance company to send the final check. He then proceeded to tell me that he’s going to have to “re-train his salesman” because they typically don’t accept jobs being paid through insurance because they don’t like to wait that long for the final payment. This seemed extremely inappropriate. After reviewing the final invoice with my insurance adjuster, I noticed that we were charged for the removal and disposal of an unused antenna. The antenna broke off during the storm that took place the week after the quote was made, and it (as well as the mounting bracket) is still here. In the two months after the work was completed (if you can call it that) We ended up with four nails in our tires. I spoke with the Uncle of the owner and expressed my concerns, as well as forwarded him photos of the drip edges, tire repair receipts, and photos of the antenna…. We received a whopping $68 off the final invoice (more than half of that was what we were being charged for the antenna). I honestly expected better customer service from a fellow Veteran.read moreread lessStevie Cribbins1/09/2025Replaced roof after damage from a storm. They were out the next day to do inspection, ended up doing great work and communicated very well. Highly recommendread moreread lessDJ Lombardo1/10/2025We hired True Force to do our metal roof about 2.5 years ago. It was pricy but we are not planning on moving so the quality of the work was worth the price for us. Plus, we have a large and steep roof with different transitions so to was going to be expensive no matter where we went. Amazingly there were areas that were not hurricane rated and other places that were not well done, so all of that was addressed before the estimate, so there were no surprises. My husband knows about roofing and a lot of the terms. He paid attention and there was no deception, so they earned our trust right away. The process was easy, and the professionalism was outstanding! And right after they were done, we had a hurricane, so I was so grateful! And my insurance discount with the hurricane rating helped a lot! We have had several storms and a few hurricanes since. I called for an issue right after one hurricane and they were going to try to get out that day. I explained it was not urgent, so it could wait. They were still out within a few days. And the issues were addressed right away with zero issue. When it came time for the gutters and downspouts, there was no one else to consider. And it looks beautiful. It ties the gutters into the new paint perfectly. I, 100%, would recommend True Force Roofing.read moreread lessKaren McKee1/10/2025= Update Dec 2024 = Our roof was damaged during hurricane Helene, and we're grateful to all the TrueForce team members that helped us through this situation. Matt Scott went up right away to get a temporary patch in place so we'd be ready for hurricane Milton a week later. Chris Hamilton directed the team that did the majority of our roof replacement and kept us informed throughout. When a shingle supplier damaged our driveway, Chris spoke to them on our behalf to get it fixed. Matthew and Carlos from the spec ops team came out to help with some finishing touches in a particularly difficult area, reviewed some of the other work for quality control, and added a protective seal to some fascia to prevent future water damage. Everyone from True Force was very professional and made it clear that they stand behind their work. Our new roof looks great. We're confident that it will hold up through many hurricanes to come, and that True Force will be there for us if there are any problems. = Original review June 2024 = We’re very happy with how Keith, Carlos, and Christian handled our roof repair on June 12. Of course we were nervous about a roof repair. It helped so much that Keith Diaz kept us informed every step of the way. He clearly explained the approach they were taking, assured us that they wouldn’t be taking any shortcuts, and especially let us know about any issues that might affect the cost. Keith also took time to answer questions about how to take care of our roof going forward. The entire team clearly knew what they were doing and worked hard throughout the project. We were especially impressed with how they handled safety. This job required climbing on a very steep first story roof to reach the damage on a second story roof. They were able to quickly anchor some boards to our steep roof, allowing them to walk around safely and even setup a ladder. None of this damaged our shingles, and they cleaned it all up when the job was completed. The final results look great, and we’re confident in the quality of the repair. We’ll definitely be calling True Force and asking for Keith’s team again for our next roofing job.read moreread lessEric Gainesville1/10/2025Rachael Flynn1/14/2025Rachael Flynn1/14/2025
- We contacted True Force Roofing for an estimate and had the pleasure of meeting the Goga team of Dave and Christy and WOW! They were very professional and answered all of my (very many) questions thoroughly. They were prompt and extremely detailed. I highly recommend True Force, especially Team Goga!!read moreread lessJay Houston1/15/2025I worked closely with Dalton to address an issue the sellers had with their roof. Dalton made the entire process as smooth as possible, ensuring clear communication every step of the way! I highly recommend True Force Roofing for their professionalism and reliability.read moreread lessEricka Gilchrist1/15/2025I cannot say enough good things about my experience with True Force Roofing. The entire process from beginning to end has been an exceptionally great experience. The site supervisor Christian (CJ) was phenomenal! He and his entire crew did an excellent job and represented True Force Roofing very well. The project management team, Tim and Kevin, made sure I understood the entire process. Crystal was also very helpful in answering all questions I had regarding pricing. I will be calling on True Force in the future if I have other roofing needs. Thank you True Force for a job well done!! Very Respectfully, Lee P. Congerread moreread lessLee Conger1/16/2025Fabulous experience. Total professionals. Competitively priced. Shout out to Team Goga. Appreciated Nate’s customer care.read moreread lessDarcy H1/17/2025Professional, expedient and honest work!!! Devon Self Storage highly recommends TrueForce Roofing!!! Always kind, polite and trustworthy!!!read moreread lesskimbrell blevins1/20/2025The crew did a great job in getting our roof done in one day. Communication from the crew about when job would be complete was great. Definitely recommend for you to use them.read moreread lessEmilie Yeauger1/20/2025From start to finish spot on from sales to office people nothing but professional would recommend to everyoneread moreread lessDavid Onorati1/22/2025True Force Roofing did a great job on the repair to our front porch roof. The crew made suggestions throughout the process which resulted in a final product that surpassed our expectations, all while staying within the original estimate. I will be using them for any future roofing needs.read moreread lessRobert Bullock1/22/2025True force roofing came by our office very quickly when we were having a roof leak ! Gave proper information , and great advice! Very personal and always greeted and talked to with a smile ! I recommend them for all business roof needs and all personal roof needs ! they are truly the greatest ! Best experience from the start of the phone , all way till the very end !read moreread lessKiersten Clemings1/24/2025Chris and crew from True Force Roofing are the best! Chris answered all my questions with patience and was very knowledgeable on all matters pertaining to the complete process of our new roof. They came on time, worked diligently each day, constantly cleaned up behind themselves and ran the magnet around yard continously to ensure no nails left behind so pets, people and vehicles were safe. Highly recommend this companyread moreread lessJean Mosley1/24/2025Our salesperson Justin was very helpful answering all of our questions when we were initially getting multiple quotes from different companies. Nate, the supervisor of his crew "Alfredo" were incredibly skilled, polite, safe and efficient. Nate showed us what we needed to fix on our gutters since they were damaging some of the roof the way they had been installed. The crew left our house neat, clean and were very diligent about not leaving anything behind. What a great crew!! Thank you!!read moreread lessPaul Hamlin1/24/2025We purchased a home that needed a new roof and Patrick was more than helpful, He did everything to make the process as easy as possible for us. He had great communication and his response time was quick. Working with him reassured us that we chose the right company for the job!read moreread lessJessica Thomas1/24/2025True force roofing came by our office very quickly when we were having a roof leak ! Gave proper information , and great advice! Very personal and always greeted and talked to with a smile ! I recommend them for all business roof needs and all personal roof needs ! they are truly the greatest ! Best experience from the start of the phone , all way till the very end !read moreread lessKiersten Clemings1/24/2025Chris and crew from True Force Roofing are the best! Chris answered all my questions with patience and was very knowledgeable on all matters pertaining to the complete process of our new roof. They came on time, worked diligently each day, constantly cleaned up behind themselves and ran the magnet around yard continously to ensure no nails left behind so pets, people and vehicles were safe. Highly recommend this companyread moreread lessJean Mosley1/24/2025Our salesperson Justin was very helpful answering all of our questions when we were initially getting multiple quotes from different companies. Nate, the supervisor of his crew "Alfredo" were incredibly skilled, polite, safe and efficient. Nate showed us what we needed to fix on our gutters since they were damaging some of the roof the way they had been installed. The crew left our house neat, clean and were very diligent about not leaving anything behind. What a great crew!! Thank you!!read moreread lessPaul Hamlin1/24/2025We purchased a home that needed a new roof and Patrick was more than helpful, He did everything to make the process as easy as possible for us. He had great communication and his response time was quick. Working with him reassured us that we chose the right company for the job!read moreread lessJessica Thomas1/24/2025True Force Roofing was nothing short of a very easy, organized, professional, transparent, respectful experience on replacing my roof. I was kept informed every step of the way and every detail was explained. Big shout out to Ed, Kelsey, Timbo and the man himself Big C (Chris) and the roofing crew. Would highly recommend hiring this company.read moreread lessDenise Payne1/25/2025
- We hired True Force Roofing to replace our roof after hurricane damage in October. They did a great job and we were very happy dealing with Chris Hamilton, who oversaw the work. They finished the roof in four days and cleaned up everything nicely. The only reason I rated them 4 stars instead of 5 was the lengthy delay between signing the contract/making 50% payment, and True Force actually doing the work. We paid them and signed contract on Nov. 25th but they did not start the work till Jan. 13th. Otherwise, they did a great job.read moreread lessDaniel Ferris1/24/2025When disaster struck, True Force was right there to help. In the aftermath of Hurricane Helene, my grandmother's house was left with a huge tree on top. Matt Scott was the first guy out here to help us with the situation. He was amazing and walked us through every step of the process, treating my grandma and I like family. He went over and above, answering every question and helping my grandma pick out the exact roof she wanted with all the latest innovations. Dalton was the supervisor for the actual installation, and he also made sure every question had an answer and provided pictures and documentation of every little thing done during the project. We are so thankful to Matt, Dalton, the roofers who did the install, and everyone at True Force for being here for us!read moreread lesspey1/27/2025Team Goga from True Force roofing came out and did a roof inspection after the hurricanes. Dave and Christy were very through and took their time with answering my questions. I highly recommend True Force Roofing for all your roofing needs.read moreread lessLeslie Long1/27/2025Killer crew! Everyone was very respectful and polite. Had a slight problem inside my apartment while the roof was being fixed and within minutes of texting my landlord Nate was knocking on the door ready to fix the issue. Nate took his shoes off, was great and informative to talk to and very nice and helpful. Thanks Nate!read moreread lessAri Ruffino1/30/2025Great communication from beginning to end! Dan came out and went over our estimate in great detail and after this, we were comfortable going with them for our roof replacement. The installers were great and started our project one day and completed it the next afternoon (even with some bad wood underlayment). They kept the area around our home clean and very professional and Dalton (our crew leader) communicated well and we are thoroughly pleased with the outcome. We would highly recommend TRUE FORCE ROOFING!read moreread lessBo Whitehead1/29/2025From start to finish spot on from sales to office people nothing but professional would recommend to everyoneread moreread lessDavid Onorati1/28/2025When disaster struck, True Force was right there to help. In the aftermath of Hurricane Helene, my grandmother's house was left with a huge tree on top. Matt Scott was the first guy out here to help us with the situation. He was amazing and walked us through every step of the process, treating my grandma and I like family. He went over and above, answering every question and helping my grandma pick out the exact roof she wanted with all the latest innovations. Dalton was the supervisor for the actual installation, and he also made sure every question had an answer and provided pictures and documentation of every little thing done during the project. We are so thankful to Matt, Dalton, the roofers who did the install, and everyone at True Force for being here for us!read moreread lesspey1/28/2025True Force Roofing was nothing short of a very easy, organized, professional, transparent, respectful experience on replacing my roof. I was kept informed every step of the way and every detail was explained. Big shout out to Ed, Kelsey, Timbo and the man himself Big C (Chris) and the roofing crew. Would highly recommend hiring this company.read moreread lessDenise Payne1/25/2025We hired True Force Roofing to replace our roof after hurricane damage in October. They did a great job and we were very happy dealing with Chris Hamilton, who oversaw the work. They finished the roof in four days and cleaned up everything nicely. The only reason I rated them 4 stars instead of 5 was the lengthy delay between signing the contract/making 50% payment, and True Force actually doing the work. We paid them and signed contract on Nov. 25th but they did not start the work till Jan. 13th. Otherwise, they did a great job.read moreread lessDaniel Ferris1/25/2025Killer crew! Everyone was very respectful and polite. Had a slight problem inside my apartment while the roof was being fixed and within minutes of texting my landlord Nate was knocking on the door ready to fix the issue. Nate took his shoes off, was great and informative to talk to and very nice and helpful. Thanks Nate!read moreread lessAri Ruffino1/30/2025Great communication from beginning to end! Dan came out and went over our estimate in great detail and after this, we were comfortable going with them for our roof replacement. The installers were great and started our project one day and completed it the next afternoon (even with some bad wood underlayment). They kept the area around our home clean and very professional and Dalton (our crew leader) communicated well and we are thoroughly pleased with the outcome. We would highly recommend TRUE FORCE ROOFING!read moreread lessBo Whitehead1/29/2025Professional and personable from start to finish! Mark, Chase and Crystal kept us informed every step of the way, with updates via text and/or calls. The roof was finished quickly and looks amazing! I will definitely recommend to anyone that asks. Thanks!!read moreread lessJennifer Thomas2/02/2025True Force has given us great service from the beginning! Matt, the sales rep has been honest and very communicative from the beginning. We got a great price and he even worked with us to figure out some creative ways to do the down payment. CJ was our project manager and was also very communicative. We had an issue come up a couple months later and they fixed the issue immediately. I am very impressed with the customer service and integrity of this company. We will do business with them again! Great teamwork and collaboration - if I had an issue, anyone on the team would help and get me to the right person. Give stars all aroundread moreread lessDerek Powell2/03/2025Nate, Alfredo, and crew did a FanTastic job reroofing our home. They were professional, timely, and the quality of the work was outstanding. Nate, the job supervisor, stayed in touch with me throughout the process and was great to work with. The clean up was also exceptional. I highly recommend True Force Roofing to any home owner in need of replacing their existing roof. Dave Baloghread moreread lessDave Balogh2/03/2025My roof-replacement with TrueForce went very smooth thanks to Mr. Ed and Dalton and his crew. The replacement was done in one day , my wife and I are very pleased with the process. Thank you so much. Highly recommended !read moreread lessFelix Reina2/06/2025
- We were so impressed by every aspect of this process. Anyone we spoke to in the office was always cheerful and eager to help. Dalton and his crew were absolutely amazing! He made sure to keep me updated throughout the day. Being military parents we love that True Force is Veteran owned and we are proud to support our vets!read moreread lessLarry Brannon2/07/2025Gary and Carlos are skilled and friendly workers. Walked me through the whole process of new gutter install. Very skilled guys! Team Goga treated me well!read moreread lesscharles odell2/07/2025We were so impressed by every aspect of this process. Anyone we spoke to in the office was always cheerful and eager to help. Dalton and his crew were absolutely amazing! He made sure to keep me updated throughout the day. Being military parents we love that True Force is Veteran owned and we are proud to support our vets!read moreread lessLarry Brannon2/07/2025True Force Roofing does great work! We are a general contractor and we hired them recently to complete a 100 square re-roof and new shingle installation for an addition we’re building. Christy and Dave we’re very thorough and timely at providing us our quote, and Dalton did a wonderful job managing the project once it started. From communication to overall craftsmanship and quality of work, the True Force team exceeded our standards.read moreread lessTrey Kay2/08/2025True Force Roofing definitely gets a 5 Star rating. From the Sales person Ed Garlin, to the Job Supervisor AXEL, to the entire Roofing Crew. Very satisfied, job well done. THANK YOUread moreread lessHarry Herbst2/11/2025True Force did a great Job on our roof. We got a few estimates from other companies and they had the best price. They also built up around my chimney where the water would drain away from it. None of the other companies offered to do this. Thanks to Matt Scott for the estimate and to Chazz, Gery and the Carlos installers for a great Job.read moreread lessRobert Broughton2/11/2025True Force did a great Job on our roof. We got a few estimates from other companies and they had the best price. They also built up around my chimney where the water would drain away from it. None of the other companies offered to do this. Thanks to Matt Scott for the estimate and to Chazz, Gery and the Carlos installers for a great Job.read moreread lessRobert Broughton2/11/2025Im work in the trades and know how challenging it can be for homeowners to find a truly honest and professional contractor. True Force Roofing is exactly that. Hiring them to repair and replace my roof was one of the best decisions I've made regarding my home. They exceeded my expectations and their communication throughout the entire project was outstanding. I'd like to thank the team members I interacted with; Matt Scott, Nate, Chris, and Kevin. You guys are true professionals, thank you! I highly recommend True Force Roofing for all your roofing needs.read moreread lessVictor Hukill2/15/2025Gabriela Sheremet2/16/2025Great quality service with follow up. Wonderful customer service. Looking forward to the work ahead. Thank you!read moreread lessGina Mastroianni2/18/2025Matt Scott and Chris Hamilton were wonderful to work with. Our roof was done in a timely manner and looks beautiful! They were very punctual and kept us informed throughout the day of everything that was happening. I would recommend them for anybody looking for a new roof!!read moreread lessBrenda Dwyer2/17/2025Matt Scott and Chris Hamilton were wonderful to work with. Our roof was done in a timely manner and looks beautiful! They were very punctual and kept us informed throughout the day of everything that was happening. I would recommend them for anybody looking for a new roof!!read moreread lessBrenda Dwyer2/17/2025
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